Werther’s Original Soft Caramels Candies, Individually Wrapped Pieces, 2.22 oz (Pack of 3)

Happy Candy Kingdom offers free standard shipping to eligible addresses within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Orders require processing before shipment. Once shipped, estimated delivery takes 3–8 business days, excluding weekends and federal holidays. Delivery dates are estimates and may be affected by weather, holidays, high shipping volume, incorrect addresses, or other circumstances outside our control.

Tracking information will be sent by email when available and may take up to 48 hours to update. Orders may arrive in multiple packages at no additional shipping cost.

Customers must provide a complete and accurate shipping address. Happy Candy Kingdom is not responsible for delays, failed deliveries, or lost packages caused by incorrect information. Additional shipping charges may apply if an undeliverable package must be resent.

Heat-sensitive candy may soften or melt during warm weather. Customers should monitor tracking and retrieve packages promptly. Report melted, damaged, incorrect, incomplete, or missing orders within 7 days of delivery by emailing support@happycandykingdom.com with the order number, details, and photographs when applicable.

For shipping questions or order assistance, contact support@happycandykingdom.com.

Because Happy Candy Kingdom sells edible products, all candy, snacks, beverages, and other food items are final sale and cannot be returned or exchanged after shipment for health and food-safety reasons.

Contact support@happycandykingdom.com within 7 calendar days of delivery if an order arrives damaged, melted, open, leaking, incorrect, incomplete, or missing items. Include your name, order number, a description of the issue, and clear photographs of the products and packaging.

After reviewing an eligible claim, Happy Candy Kingdom may provide a replacement, refund, partial refund, or store credit. Approved refunds are issued to the original payment method and usually appear within 3–10 business days, depending on the financial institution.

Cancellation requests must be submitted as soon as possible. Orders cannot be canceled after they have entered processing, been packed, or shipped. Changes to products, quantities, addresses, payment methods, or delivery details are not guaranteed after an order is placed.

Customers are responsible for providing a complete and accurate shipping address. Orders delayed, lost, returned, or delivered incorrectly because of customer-provided address errors may not qualify for a refund. Refused or unclaimed packages also do not automatically qualify for reimbursement.

Refunds are not available for personal taste preferences, minor cosmetic differences, or normal product variations. Seasonal, clearance, personalized, special-order, and bulk event products are final sale unless they arrive damaged, defective, incorrect, or incomplete.

For assistance, email support@happycandykingdom.com and include your order number.